VoIP

CallTime

CallTime allows you to make affordable VoIP calls to any telephone number in the world, and free calls to other Axxess VoIP numbers, via your Internet connection.

 

3 Month Rollover – Any unused CallTime rolls over for 3 months, so you can bank your CallTime and use it later.

Looking for an affordable telephone service that works off any Internet connection?
Axxess VoIP is our Voice over Internet Protocol (VoIP) service that allows you to make calls using your internet connection, rather than traditional copper phone lines.

It cuts out unnecessary landline costs, and you will only be charged for your CallTime . Perfect for anyone with Fibre or mobile Internet looking for a home or business telephone number that is flexible, affordable, and easy-to-use.

With Axxess VoIP, you can replace your outdated analogue phone with a future-proof VoIP phone or install the Axxess Voice App on your Smartphone. We will supply you with a free unique 087 number, or you can make use of your existing landline number.

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Zero monthly subscription costs

In comparison to traditional landline providers, Axxess VoIP has no monthly line or rental fees.

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Free calls to other Axxess VoIP Numbers

Make free calls to anyone or any number on the Axxess VoIP Network, anywhere in the world

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Keep your Geographic Number

Axxess VoIP is a cloud-hosted service, that allows you to port your current Geographic Telephone Number to us and take it with you anywhere in the world.

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Pure per Second Billing

No hidden costs, no underlying contracts. Stay in control and simply top-up your CallTime online.

Frequently asked Questions

What is Axxess VoIP?
Axxess VoIP is an alternative telephone service that works off your Internet connection. It cuts out unnecessary landline costs and you are only charged for your CallTime. Perfect for anyone with fixed or mobile Internet looking for a home or business telephone number that is flexible, affordable and easy-to-use.
How Many Devices can I use my SIP account on?

The SIP account can be configured on a total of up to 6 devices which then allows for up to 6 concurrent calls inbound or outbound.

How long does it take to port a Telkom number?

It can take up to 14 working days (once your account is settled)

Do I Need a VoIP phone?

We recommend that you make use of our VoIP-enabled phone, but there are other options available to you – such as mobile apps (like Zoiper) or your existing VoIP phone. If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.

Does Axxess VoIP work on WiFi, 3G, ADSL, Edge connectivity?

The Axxess VoIP service is entirely dependent on the quality of the Internet connection you are using when making or receiving a phone call. Which is why we only recommend connections that do not generally suffer from congestion or high latency such as FTTH (Fibre to the Home) or Fixed Home LTE. Other connectivity types, such as ADSL, 3G, WiFi or Mobile LTE will work. However, we do NOT recommend relying on these connectivity types as they are prone to congestion and high latency which result in poor call quality.

How long does the RICA process take?

It can take up to three business days. We will inform you as soon as your RICA application is approved, after which you can use your Axxess VoIP service immediately.

How does it work?

Once you sign up for a Axxess VoIP service, we’ll give you your own unique VoIP number. It works like a phone number, and you’ll use it whenever you need to make and receive calls over the Internet.

Do I have to use an Axxess VoIP phone?

If you are using another handset that was not purchased from us, then you can manually enter your Axxess VoIP Details. Just make sure you never give these details out to anyone, as this could compromise the security of your account.

Do I get Rollover?

Yes, all your CallTime, including topped-up CallTime rolls over for 3 months.

Do I get Rollover?

Yes, all your CallTime, including topped-up CallTime rolls over for 3 months.

What do I need to use Axxess VoIP?
  • An uncongested Internet connection such as Fibre to the Home (FTTH), Fixed Home LTE, or DSL.
  • A SIP/VoIP Phone – click here for our range of SIP phones or a Smartphone App like Axxess Voice
  • An active Axxess VoIP service with a positive CallTime balance.
Can I keep my Geographic Number?
  • Yes. Axxess VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Fibre or Fixed LTE, then you can cancel your Telkom landline rental and port your number across. This includes all South African numbers that start with 01, 02, 03, 04 and 05. Mobile numbers such as 083, 072 and 061 cannot be ported.

Ready to get started?